E-Business Indicators

Indicators help firms prioritize their development of Capabilities. Executives can identify areas where their firms are leading or lagging compared to the average firm. For a better explanation of how to interpret Indicators, download the results guide in the Guide to Report section.

Based on the E-Business Indicator ratings, firms have deployed electronic areas in more internally facing rather than externally facing.

E-Business Indicator Ratings

For the Indicators that comprise the original 12 Capabilities, click here.